About us
Our history
Travelnet Cuba is a Travel Agency (registered with the Cuban Chamber of Commerce under Cubatur) with its Head Office in Havana City and branches in the main tourist areas of the country. It has been operating in Cuba since 1994 and represents various Tour Operators, offering excellent tourism services in all tourist destinations across Cuba.
Our strength lies in our deep knowledge of the island of Cuba; we have been on the ground for over 20 years, and our website reflects a reality of skilled collaborators and tourism industry professionals.
We also have professional guides capable of answering every question our clients may have from the moment they arrive at the airport. Our goal is to make your stay in Cuba something you will always want to remember.
Lorenzo Paciello
CEO and Founder
Welcome to Cuba!
My name is Lorenzo Paciello, I am Italian, and I have lived and worked in Cuba's tourism sector for over 30 years. Over the years, I have helped thousands of travelers discover this wonderful island, working directly with hotels, guides, transport companies, and local partners. Travelnet Cuba, HotelCuba.com, and Cubatours.it were born from this experience and from the desire to offer a reliable, professional, and always up-to-date service. We are not just a website: we are based in Cuba and personally know the area, the facilities, and the people who make every trip special. Our goal is simple: to help you have the best possible experience in Cuba, with the peace of mind of knowing that you can count on professionals who know the country inside out.
Our Strengths
- Over 30 years of experience in Cuba
- Local assistance and on-trip support
- Thousands of satisfied clients from all over the world
- Direct relationships with hotels, tour operators, and local suppliers
- Secure bookings and personalized assistance
- Winners of the World Travel Awards for Best Travel Agency in Cuba in 2023, 2024, and 2025
A Personal Note
Cuba is not just my job — it is my passion. I love the sun, the sea, and sports that allow you to enjoy nature freely. After so many years on this extraordinary island, I still get emotional watching sunsets over the sea, the Caribbean beaches, and the energy of the Cuban people. That is why I truly enjoy personally helping our clients discover the authentic Cuba — the one I know and live every day — so that they can take home genuine memories and an unforgettable experience.
Our international awards
Our business partners
